F.A.Q.

Practical information

• How do I buy a ticket?

  Tickets are available:

  • Online at www.jazzaliege.be
  • At the Maison du Jazz de Liège (Rue Sur les Foulons 11)
  • On site, at the festival box office (Hôtel de Clercx)

  Box office opening hours:

  • Thursday & Friday: 5 PM – 10 PM
  • Saturday: 2 PM – 10 PM
  • Sunday: 1:30 PM – 10 PM
• I have not received my confirmation email or my tickets, what should I do?

  You can use this link to receive your order confirmation email again.

  This is only a confirmation: your tickets will be sent to you separately at the beginning of May.

• Can I exchange my ticket?

  To exchange your ticket, go to your order space via the “Manage my order” link received in your confirmation email.

  If you can no longer find this email, you can receive it again here.

  Once in your space:

  • click on “Additional actions”,then on “Change tickets”
  • select the ticket(s) you wish to exchange
    then
  • choose the new ticket (1-day pass or 4-day pass)

  The amount to be paid will correspond only to the price difference between your initial ticket and the new one.

• Can I use my ticket for another concert?

  No, each ticket is valid only for the concert, date, and venue indicated at the time of purchase.

• Can tickets be bought on site?

  Yes, subject to availability.
  Tickets are on sale at the festival box office at Hôtel de Clercx, Rue Saint-Paul 27, 4000 Liège.
  Box office opening hours:

  • Thursday: 5 p.m. – 10:30 p.m.
  • Friday: 5 p.m. – 10:30 p.m.
  • Saturday: 2 p.m. – 10:30 p.m.
  • Sunday: 1:30 p.m. – 10:30 p.m.
• What access is included with my pass?

  The 1-day passes and 4-day passes give access to all the festival’s concerts and venues for the relevant period.
  Single tickets give access to one specific concert in a single venue.

• Are the seats numbered?

  No, seating is unreserved.
  We recommend that you arrive early to get the best seats.

FESTIVAL

• Where does Uhoda Jazz in Liège take place?

  The festival takes place in several venues in the city centre of Liège:

  • Forum — Rue Pont d’Avroy 14
  • Reflektor — Place Xavier Neujean 24
  • Regina Club — Rue Saint-Paul 27
  • Trocadéro — Rue Lulay des Fèbres 6A
  • Cité Miroir — Place Xavier Neujean 22

   

  The festival’s headquarters is located at Hôtel de Clercx (Rue Saint-Paul 27) and is freely accessible throughout the festival.

• When does the festival take place?

  The festival takes place from Thursday 7 May to Sunday 10 May 2026.

• What are the times?

  The concerts take place every day between 7 p.m. and midnight.
  Detailed schedules are available on the “Timetable” tab.

• Are there free concerts?

  Yes, some concerts are accessible free of charge.
  Please check the programme to discover them.

• Is there an age limit for the festival?

  The festival is open to all. Children are welcome, accompanied by their parents.
  Activities for children are offered in particular on Sunday. For more information, click here.

Terms and Conditions

• Where can I view the general terms and conditions of sale?

  The general terms and conditions of sale are available here.
  We recommend that you read them before making any purchase.

MOBILITY

• How do I get to the festival?

  The festival takes place in the heart of Liège and is easily accessible:

  • By train
  • By bus
  • By tram
  • By car (parking nearby)

   

  Once on site, the different venues are within walking distance or accessible by public transport.
  For more information on mobility options, click here.

PMR

• Are the venues accessible to persons with reduced mobility (PRM)?

  Yes. For any questions, contact us by email info@reflektor.be or by phone: +32 340 30 80.

Any more questions?

• Is there still a question?

  Before contacting us, we invite you to consult our FAQ.
  For any other question, you can write to us by email at info@reflektor.be or by phone at +32 340 30 80.